FAQ (Frequently Asked Questions)

Notice Regarding Stock Availability

Since WANSIE shares inventory between its physical stores and online shop, items that appear to be "in stock" at the time of purchase may occasionally be out of stock. We appreciate your understanding.

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Q: Can I change my order details or payment method after placing an order?

A: Changes to order details or payment methods cannot be made after an order is confirmed.

Q: Can I cancel or return an item?

A: Returns will only be accepted if the product is defective or if there has been an error in delivery.
We do not accept returns for products due to customer convenience. Thank you for your understanding.